Service & subscription terms

Your account and reviews

Use accurate account details and only manage businesses you are authorized to represent. Keep access to your sign-in email secure. Reviews must describe genuine experiences and follow our review guidelines. Administrator-entered customer feedback must be accurately transcribed with permission and is labelled publicly.

Paying for ClearSay does not influence review scores, publication standards or moderation outcomes. Business profiles and published reviews may remain available after a subscription ends.

Monthly subscriptions

Business Pro costs $19 USD per month for one managed business location, review summaries and CSV exports. Agency costs $49 USD per month for up to five managed locations with the same reporting tools, under one owner account. Free review tools are also included. Team seats, client logins and multiple saved widgets are not currently included.

Payments are processed by PayPal. By approving a subscription on PayPal, you authorize recurring monthly charges until cancelled. Access to paid tools begins only after ClearSay verifies a completed payment. Pending, failed, refunded or reversed payments do not provide a new paid period. A payment failure does not extend existing paid access.

Prices are in USD. PHP amounts on the pricing page are estimates; your payment provider determines currency conversion and any conversion fees. Review PayPal’s final payment details before approving.

Founding agency offer

FOUNDING10 is limited to ten agency billing accounts: $39 USD per month for the first twelve monthly billing cycles, then $49 USD per month until cancelled. One redemption per agency billing account; discounts cannot be combined. An unfinished checkout reserves a place. We release an unpaid reservation only after verifying that the associated PayPal subscription is cancelled or expired without payment. The first successful payment permanently redeems the offer, even if the subscription is later cancelled or refunded.

Cancellation and billing help

Cancel future payments in Plan & billing or through PayPal’s automatic payment settings. Cancellation must be confirmed by PayPal. Verified paid access remains available through the end of its paid period unless the payment is refunded or reversed. After that, management returns to your earliest business location or any preserved pilot allowance. Public profiles, existing widgets and customer reviews remain available.

Cancellation does not automatically refund previous payments. For a billing error or refund request, contact ClearSay with the PayPal transaction reference. Do not send passwords or payment-card details. Nothing in these terms limits rights that apply under applicable consumer law.

To change paid plans, contact us or cancel and wait until the existing paid period ends before subscribing again. This prevents overlapping subscriptions.

Availability and contact

ClearSay is an evolving service. Planned features are not a promise of current access. We may restrict misuse or investigate disputed business ownership, applying the same review standards to free and paid accounts.

For service, privacy or billing questions, email clearsay@siteopsai.com or use our contact form.